Kimpton Palladian Hotel

The hotel was fine. Good location, but hard to find parking, and I couldn't bring myself to pay $50 for valet parking. The part that I really didn't like was that they added charges for the mini bar when we didn't use it and didn't send a receipt for it either. It felt pretty sneaky. They did refund the charges when I called without any questions, which makes me wonder if this is common practice.

Seattle is one of my favorite cities of all time, and for a time, I really enjoyed Kimpton hotel getaways in this busy city. But this hotel is quite literally a mess. First and foremost, it’s not a particularly clean hotel. The tile and water facets in the bathroom are old and dirty, the floors look like they haven’t been swept, and the wardrobe had a layer of dust on it. The shower is horribly designed (in our “spa room”) and the water temperature and pressure are completely inconsistent and will absolutely burn or freeze you. It also randomly leaks in the night and drops a bunch of water from the shower head. The phone hardly works, the TV has very few channels, and all the movies cost money. The duvet doesn’t even have a cover and there’s no fitted sheet, the duvet just has a bunch of flat top sheets sandwiching it. The pillows don’t fit in the pillowcases. The valet is $52/per night and parking is a nightmare. They will not hesitate to nickel and dime you for everything. Water in the room is $5 and $8. There’s no microwave. Walls are thin and there’s plenty of ruckus. We got charged over a hundred in room fees even though I booked our room with travel points. When I messaged downstairs on their websites “convenient messaging service”, no one ever responded. I was NOT impressed. Don’t stay here! It’s not worth the eclectic decor or the location near pikes place. Stay somewhere else!

The hotel is fine but has some major issues. The good: The overall design of the hotel blends well. I like the quirky aesthetic they have going on here. Service is great, gave me a call to ask if the room was good to go and if I needed anything, and made me aware of some maintenance happening with the water. The bed is very comfortable aside from the pillows. Price was fine for the area we are in and distance to everything is nice. The bad: The biggest problem I have is the horrible AC. Room gets plenty cool, yes, but is it LOUD, HIGH PITCHED, and constantly changing. It is a constant, unending drone that does not stop unless you turn the AC off entirely. If I did not have a very good noise machine I would not be able to sleep here, but even that struggled to overide the noise. I was told it was because "it's old" but that is not an excuse. You charge a lot of money for these rooms, I expect you to do the bare minimum that every Motel 6 and Holiday Inn is able to pull off. If this issue was fixed this would easily be a 4/5 and a recommendation despite the quirks written below. The bathroom has some major design flaws. The shower has no sliding door, it is just covered half way with glass. This means you cannot turn the shower on without standing in the shower already and getting blasted with ice cold water. When you are in the shower, since there is just an open gap a load of water splashes out, and cold air comes right back in. The bathroom door is a sliding door that is loud to open (good luck not waking sleeping people up when you use it at night), has gaps in the sides, and no lock. Toilet and sink are fine. The windows might as well be open for how much noise they let in. There are also some garbage hidden charges BOTH when you sign in and sign out, hundreds of dollars total. Overall, I cannot recommend this hotel over the multitude of others in the area. It's a big city with many options so if you plan far enough ahead, you should be able to find something better around the same price. Choosing this over another could mean absolutely sleepless nights.

You get what you pay for. The accommodations were luxurious with a bottle of wine waiting for us w a hand written note. It helps that nepotism got us this great room. Thanks Hill. The staff was very attentive and stored our luggage while we toured Seattle before our cruise in the afternoon. They were kind enough to store our luggage a week later when we returned. It's only a short 2 block walk to Puke Place Market where you can see the fishmongers toss those fish. Sitting in the lobby I noticed everyone getting great service. You will love your stay at the Palladian.